True story. Went to the local computer/IT shop in a nearby town and asked for recommendations for an ISP in the area. I didn’t reveal I already had Cobalt. The gentlemen wrote down these ISP’s:
Notice he didn’t mention Cobalt. Hmmm. He then asked who I had now, I replied with Cobalt Broadband, and he had a pained look on his face. “Oh boy.” He went on to say what I already knew; they have a horrible reputation in the area due to slow speeds, disconnects, and no customer service.